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Game Not Launching


ajitesh
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Hello Everyone , One of my friend is having trouble launching GR .He bought at Steam as it didnt work he returned . He installed another version from  somewhere else that too didnt work for him.He uses Win10.It starts to open the application and then just closes almost immediately. No error messages unfortunately
He can see if there is anything appearing in the event viewer but  doubt it would be helpful. He was able to find an event log of the applications failing to launch
"Faulting application name: GhostRecon.exe, version: 0.0.0.0, time stamp: 0x73655965
Faulting module name: GhostRecon.exe, version: 0.0.0.0, time stamp: 0x73655965
Exception code: 0xc0000005
Fault offset: 0x0011c320
Faulting process id: 0x18f0
Faulting application start time: 0x01d6ac854a516c01
Faulting application path: C:\Program Files (x86)\Red Storm Entertainment\Ghost Recon\GhostRecon.exe
Faulting module path: C:\Program Files (x86)\Red Storm Entertainment\Ghost Recon\GhostRecon.exe
Report Id: 299931f5-4d3a-48ac-9125-063906983665
Faulting package full name: 
Faulting package-relative application ID: "

If you know the solution please post it here

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An easy fix if it works.

There is a file in the main GR folder named dbghelp.dll.
Rename it dbghelp_backup.dll and try GR.
I tried this on one computer which had the Steam version of GR and it worked.

Other than that I have no more ideas.
 

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