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PC Support FAQ & Known issues page open


Rocky

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From UBISOFT FORUMS

Bugs Report - FPS / Resolution

Hello!

The team continues to work hard, improving the game experience, supporting the title and listening to the feedback. There are multiple updates planned over the life of the game and here is some additional information on to what exactly each type of update contains:

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This thread is all about "resolution or FPS" issues.

Repro steps and your PC configuration are essential - please share the upper part of your DxDiag if possible
.

We'll go very often on this thread and this will help us fix as soon as possible the potential bugs.

Many thanks!

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Known issues

You should update all your drivers to the latest version before posting
.
  • The game is working well on 16/9 resolution types. For 4/3 resolutions you may see black bars on the screen. The game is designed for 16/9 - no "fix" for that.
  • The game is limited to 60 FPS
  • Resolution do not change - Please do not change the configuration file manually (in case the file is not recognized the default settings will apply). In this case try to delete the configuration file and restart the game.
  • Resolution was locked to 24hz – we did not encounter this issue in our tests. Please try to reinstall the game. Please try to play the game on one display only.
  • SLI/Crossfire video cards are not supported (multiple GPU) . In this case please use disable the multi-GPU support. Dev team is working to fix this feature.
  • Low FPS is encounter in case you put the video option too high. In case you have low FPS please set to low ‘Shadow quality’ , ‘Volumetric lighting’ and ‘Ambient occlusion’. Patches are coming to improve the performance.

NOTE:

Please use these threads ONLY for the purpose of reporting Bugs and issues.

Post ONCE with details - if you need to add something else, please edit your original post, rather than making a new post.

Offtopic posts - chatter and posts not relating to the topic WILL be deleted.

Please also remember you should contact Ubisoft Support about any and all support issues, such as this.

Ubisoft Support Website

So just know, alot of them are already known and will be fixed. Italics for emphasis* Italics items are known and will be fixed as per UBISOFT and some can't be

Edited by Pave Low
Moved to correct forum ("Tech Support") + Merged with the existing Support FAQ & Known issues thread
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I would as a simple user, Just say that, Alot of the complaints, not all seem to be known. the only ones that aren't, are the network drops.

Other issue:

The Ghost Recon Network app and website are not compatible with the PC version of GRFS yet.

Updates are coming soon to support the PC version.

I'll keep you posted

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From UBISOFT FORUMS

  • The game is working well on 16/9 resolution types. For 4/3 resolutions you may see black bars on the screen. The game is designed for 16/9 - no "fix" for that.

No "fix" for that ... really? I'm speechless.

Edited by Low Profile
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