ghostrecon.exe has stopped working

[smashedfinger]

I know there is another one like this, but my situation is different.

I purchased the ghost recon complete pack on steam and when I try to run it, An error pops up that says "ghostrecon.exe has stopped working." It then tries to find a solution to the problem. I have to close the program. I run windows 7 64-bit. Like I said I got it on steam. Ive tried reinstalling it in this order: GR, DS, IT. Nothing changed, what now?

[RileyFletcher_01]

Try just installing Ghost Recon with no patches or expansions and see if it starts.

[smashedfinger]

uninstalled everything and then installed only ghost recon, same result

[ApexMods]

Make sure your system supports switching to 640x480 screen resolution. If it doesn't, edit the OPTIONS.XML file (located in the GR game folder) to have the game run in window mode by setting the <FullScreen> tag to FALSE.

[RileyFletcher_01]

Ah, good call, I didn't think about that.

[smashedfinger]

could i get a more specific path? i cant find it. thanks. \

heres my ike.log will this help?

***** User's system configuration *****

CPU: GenuineIntel 2793 MHz Pentium III Coppermine

RAM: 4096 MB

O/S: Microsoft Windows NT Family 6.1 Service Pack 1 build 7601

RSOptions: Could not open options file options.xml for reading, using defaults

Ghost Recon (RELEASE) version = 1.4.0.0(0)

RSDisplayMgr::CreateGameWindow: Creating a 1366x768 window at 0,0 on monitor Generic PnP Monitor attached to ATI Radeon HD 4600 Series

RSDisplayMgr::CreateGameWindow: Game running on primary display Generic PnP Monitor attached to ATI Radeon HD 4600 Series

RSDirect3DRenderer::Initialize3DEnvironment: Could not create device

RSDirect3DRenderer: Could not initialize 3D environment

RSDisplayMgr::CreateRenderer: Could not initialize renderer

RSUIMgr::Initialize() : Could not initialize mDisplayMgrIkeGameMgr::Initialize() : Could not initialize UI_MGR: -1

And my ikecrash.log?

ghostrecon caused an Access Violation in module ghostrecon.exe at 0023:0051c320.

Exception handler called in Main Thread.

Error occurred at 5/19/2012 07:18:48.

C:\Program Files (x86)\Steam\steamapps\common\Ghost Recon\ghostrecon.exe, run by bestbuy.

4 processor(s), type 586.

0 MBytes physical memory.

Read from location 00000008 caused an access violation.

Registers:

EAX=00000000 CS=0023 EIP=0051c320 EFLGS=00010246

EBX=03b60214 SS=002b ESP=0018fd1c EBP=000000a8

ECX=00000000 DS=002b ESI=03db6c70 FS=0053

EDX=00854750 ES=002b EDI=00000004 GS=002b

Bytes at CS:EIP:

8b 50 08 8d 48 08 ff 52 04 8a 86 f0 03 00 00 84

Stack trace:

0051C320: ghostrecon.exe! <no symbol>, <no file>, <no line>

Module list: names, addresses, sizes, time stamps and file times:

C:\Program Files (x86)\Steam\steamapps\common\Ghost Recon\ghostrecon.exe, loaded at 0x00400000 - 5074944 bytes - 73655965 - file date is 5/18/2012 20:14:04

C:\Windows\AppPatch\AcGenral.DLL, loaded at 0x62180000 - 2175488 bytes - 4ce7b6ff - file date is 11/20/2010 22:24:02

C:\Windows\system32\d3d8.dll, loaded at 0x635d0000 - 1036800 bytes - 4a5bd9a7 - file date is 7/13/2009 20:15:10

C:\Program Files (x86)\Steam\GameOverlayRenderer.dll, loaded at 0x63750000 - 585040 bytes - 4fb6b369 - file date is 5/18/2012 20:00:20

C:\Windows\system32\sfc_os.DLL, loaded at 0x64930000 - 40960 bytes - 4a5bdb02 - file date is 7/13/2009 20:16:16

C:\Windows\system32\samcli.dll, loaded at 0x64950000 - 51200 bytes - 4ce7b9a0 - file date is 11/20/2010 22:23:56

C:\Windows\system32\sfc.dll, loaded at 0x64b40000 - 2560 bytes - 4a5bdb01 - file date is 7/13/2009 20:10:24

C:\Windows\system32\d3d8thk.dll, loaded at 0x65210000 - 11264 bytes - 4a5bd9a8 - file date is 7/13/2009 20:15:10

C:\Program Files (x86)\Mumble\mumble_ol.dll, loaded at 0x692a0000 - 129192 bytes - 4d6039c9 - file date is 2/19/2011 14:47:14

C:\Windows\system32\atiu9pag.dll, loaded at 0x69ba0000 - 32256 bytes - 4f7e424e - file date is 4/5/2012 20:09:34

C:\Windows\system32\DINPUT8.dll, loaded at 0x6b540000 - 145408 bytes - 4a5bd9c1 - file date is 7/13/2009 20:15:12

C:\Windows\system32\POWRPROF.dll, loaded at 0x6bda0000 - 145408 bytes - 4a5bdb0c - file date is 7/13/2009 20:16:14

C:\Windows\system32\DSOUND.dll, loaded at 0x6bdd0000 - 453632 bytes - 4a5bd9fd - file date is 7/13/2009 20:15:14

C:\Windows\system32\MSACM32.dll, loaded at 0x6be50000 - 72192 bytes - 4a5bda4e - file date is 7/13/2009 20:15:44

C:\Windows\system32\DEVRTL.dll, loaded at 0x71780000 - 44544 bytes - 4ddb6ce2 - file date is 5/24/2011 05:40:06

C:\Windows\system32\cryptnet.dll, loaded at 0x71880000 - 103424 bytes - 4a5bda3c - file date is 7/13/2009 20:15:08

C:\Windows\system32\GPAPI.dll, loaded at 0x718a0000 - 79872 bytes - 4a5bd9e0 - file date is 7/13/2009 20:15:24

C:\Windows\SysWOW64\bcryptprimitives.dll, loaded at 0x718c0000 - 249680 bytes - 4a5bd987 - file date is 7/13/2009 20:17:56

C:\Windows\system32\bcrypt.dll, loaded at 0x71900000 - 80896 bytes - 4a5bdb38 - file date is 7/13/2009 20:11:22

C:\Windows\system32\ncrypt.dll, loaded at 0x71920000 - 219136 bytes - 4a5bda79 - file date is 7/13/2009 20:16:04

C:\Program Files (x86)\Steam\steamapps\common\Ghost Recon\DBGHELP.dll, loaded at 0x72a00000 - 163088 bytes - 3af32067 - file date is 5/18/2012 20:09:06

C:\Windows\system32\rsaenh.dll, loaded at 0x73300000 - 242936 bytes - 4a5bdae0 - file date is 7/13/2009 20:17:56

C:\Windows\system32\CRYPTSP.dll, loaded at 0x73340000 - 78848 bytes - 4a5bda3d - file date is 7/13/2009 20:15:08

C:\Windows\system32\dwmapi.dll, loaded at 0x73360000 - 67072 bytes - 4a5bda07 - file date is 7/13/2009 20:15:14

C:\Windows\system32\UxTheme.dll, loaded at 0x73380000 - 245760 bytes - 4a5bdb3c - file date is 7/13/2009 20:11:26

c:\PROGRA~2\mcafee\SITEAD~1\saHook.dll, loaded at 0x73400000 - 18176 bytes - 4e444052 - file date is 8/11/2011 17:37:26

C:\Windows\system32\VERSION.dll, loaded at 0x73470000 - 21504 bytes - 4a5bdb2b - file date is 7/13/2009 20:16:18

C:\Windows\system32\MPR.dll, loaded at 0x735f0000 - 64000 bytes - 4a5bda36 - file date is 7/13/2009 20:15:42

C:\Windows\AppPatch\AcLayers.DLL, loaded at 0x73610000 - 562176 bytes - 4ce7b700 - file date is 11/20/2010 22:24:02

C:\Windows\system32\apphelp.dll, loaded at 0x736a0000 - 295936 bytes - 4ce7b73e - file date is 11/20/2010 22:24:16

C:\Windows\system32\SensApi.dll, loaded at 0x736f0000 - 10752 bytes - 4a5bdb11 - file date is 7/13/2009 20:16:14

C:\Windows\system32\WSOCK32.dll, loaded at 0x73700000 - 15360 bytes - 4a5bdb63 - file date is 7/13/2009 20:16:22

C:\Windows\system32\WINSPOOL.DRV, loaded at 0x73730000 - 320000 bytes - 4ce7ba4b - file date is 11/20/2010 22:24:10

C:\Windows\system32\profapi.dll, loaded at 0x739b0000 - 31744 bytes - 4a5bbf41 - file date is 7/13/2009 20:16:14

C:\Windows\system32\USERENV.dll, loaded at 0x739c0000 - 81920 bytes - 4ce7ba28 - file date is 11/20/2010 22:24:18

C:\Windows\system32\Cabinet.dll, loaded at 0x73c30000 - 73216 bytes - 4ce7b768 - file date is 11/20/2010 22:24:02

C:\Windows\system32\WINMM.dll, loaded at 0x749e0000 - 194048 bytes - 4ce7ba42 - file date is 11/20/2010 22:24:18

C:\Windows\syswow64\CRYPTBASE.dll, loaded at 0x752e0000 - 36864 bytes - 4a5bbf41 - file date is 7/13/2009 20:15:08

C:\Windows\syswow64\SspiCli.dll, loaded at 0x752f0000 - 96768 bytes - 4ec49b90 - file date is 11/17/2011 00:28:50

C:\Windows\syswow64\USP10.dll, loaded at 0x75350000 - 626176 bytes - 4ce7ba29 - file date is 11/20/2010 22:24:18

C:\Windows\syswow64\ADVAPI32.dll, loaded at 0x75400000 - 640512 bytes - 4ce7b706 - file date is 11/20/2010 22:24:30

C:\Windows\syswow64\LPK.dll, loaded at 0x754a0000 - 25600 bytes - 4a5bdb3b - file date is 7/13/2009 20:11:24

C:\Windows\syswow64\WININET.dll, loaded at 0x75540000 - 981504 bytes - 4f4c6678 - file date is 2/28/2012 00:38:54

C:\Windows\syswow64\OLEAUT32.dll, loaded at 0x75640000 - 571904 bytes - 4e58702a - file date is 8/26/2011 23:26:28

C:\Windows\syswow64\SHLWAPI.dll, loaded at 0x756d0000 - 350208 bytes - 4ce7b9e2 - file date is 11/20/2010 22:23:50

C:\Windows\syswow64\WLDAP32.dll, loaded at 0x75730000 - 269824 bytes - 4ce7ba62 - file date is 11/20/2010 22:24:18

C:\Windows\syswow64\MSCTF.dll, loaded at 0x75780000 - 828928 bytes - 4a5bda69 - file date is 7/13/2009 20:15:44

C:\Windows\syswow64\ole32.dll, loaded at 0x75850000 - 1414144 bytes - 4ce7b96f - file date is 11/20/2010 22:24:02

C:\Windows\syswow64\GDI32.dll, loaded at 0x759b0000 - 311296 bytes - 4ce7ba53 - file date is 11/20/2010 22:24:16

C:\Windows\syswow64\urlmon.dll, loaded at 0x75a40000 - 1231360 bytes - 4f4c6660 - file date is 2/28/2012 00:38:38

C:\Windows\syswow64\WINTRUST.dll, loaded at 0x75b80000 - 172544 bytes - 4f4f094d - file date is 3/1/2012 00:37:42

C:\Windows\syswow64\iertutil.dll, loaded at 0x75c40000 - 2073600 bytes - 4f4c6501 - file date is 2/28/2012 00:34:44

C:\Windows\syswow64\msvcrt.dll, loaded at 0x75e40000 - 690688 bytes - 4eeaf722 - file date is 12/16/2011 02:53:00

C:\Windows\syswow64\kernel32.dll, loaded at 0x75ef0000 - 1114112 bytes - 4e211318 - file date is 7/15/2011 23:24:24

C:\Windows\syswow64\RPCRT4.dll, loaded at 0x76030000 - 663040 bytes - 4ce7ba59 - file date is 11/20/2010 22:24:12

C:\Windows\syswow64\SHELL32.dll, loaded at 0x76120000 - 12872704 bytes - 4f0412de - file date is 1/4/2012 03:59:40

C:\Windows\syswow64\CRYPT32.dll, loaded at 0x76d80000 - 1154048 bytes - 4ce7b841 - file date is 11/20/2010 22:24:00

C:\Windows\syswow64\USER32.dll, loaded at 0x76ea0000 - 833024 bytes - 4ce7ba59 - file date is 11/20/2010 22:24:22

C:\Windows\system32\IMM32.DLL, loaded at 0x76fa0000 - 119808 bytes - 4ce7ba53 - file date is 11/20/2010 22:24:26

C:\Windows\SysWOW64\sechost.dll, loaded at 0x77000000 - 92160 bytes - 4a5bdb04 - file date is 7/13/2009 20:16:14

C:\Windows\syswow64\NSI.dll, loaded at 0x77100000 - 8704 bytes - 4a5bdad9 - file date is 7/13/2009 20:16:12

C:\Windows\syswow64\SETUPAPI.dll, loaded at 0x77110000 - 1667584 bytes - 4ce7b9d9 - file date is 11/20/2010 22:23:52

C:\Windows\syswow64\DEVOBJ.dll, loaded at 0x772b0000 - 64512 bytes - 4ddb887d - file date is 5/24/2011 05:40:06

C:\Windows\syswow64\WS2_32.dll, loaded at 0x772d0000 - 206848 bytes - 4ce7ba68 - file date is 11/20/2010 22:23:56

C:\Windows\syswow64\KERNELBASE.dll, loaded at 0x77310000 - 272384 bytes - 4e211319 - file date is 7/15/2011 23:24:24

C:\Windows\syswow64\CFGMGR32.dll, loaded at 0x77360000 - 145920 bytes - 4ddb8851 - file date is 5/24/2011 05:39:40

C:\Windows\syswow64\MSASN1.dll, loaded at 0x77760000 - 34304 bytes - 4ce7b8c9 - file date is 11/20/2010 22:23:50

C:\Windows\SysWOW64\ntdll.dll, loaded at 0x77790000 - 1292080 bytes - 4ec49b8f - file date is 11/17/2011 00:38:40

Edited May 19, 2012 by smashedfinger

[RileyFletcher_01]

The options.xml is in the same folder as the Ike log, Ghost Recon\. Unless it doesn't exist yet because the game hasn't started, in which case we can send you one.

[smashedfinger]

I dont see it in there, send me one i guess?

[ApexMods]

Have a look here.

[programsify]

sorry for being a noob. i have the same problem as smashed finger but i don't know what to do with the options.xml file. help please?

[Dannik]

Place the downloaded Options.xml file in the root Ghost Recon folder (where GhostRecon.exe is, the Mods folder, etc.) If you have loaded the game to the main menu before, you will overwrite this file, and if you have not, it will be a new file.