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Frozen PC


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Hey all, need a bit of help if anyone would be so kind.

Got a call a few minutes ago from my mom because her PC isn't working and I have no clue whats wrong...

Here's what I know so far from the phone call,

-When PC is powered on, skips Windows start up screen, goes straight to desktop

-No icons, taskbar, start menu, nothing

-Only thing showing is the desktop picture, and a black/silver border around it

-Can move mouse arrow/cursor

-Ctrl+Alt+Del doesn't work

Fuzzy Specs

HP Pavilion

Intel 1.5Ghz

Win Xp Sp1


(more on demand later)

Was working fine this morning (checked my email while over there), guessing my sister might have downloaded a virus when she was using AIM to talk to her husband in Iraq...

Thanks in advance for any help or advice.

Heading on over right now to look at it (as if I know what I'm doing)


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Just got back.

From the looks of it, my sister killed it.

Two weeks ago she did the same to her own PC.

Both PC's were 5 years old and had a 56k connection, my sister would talk +5 hours daily over AIM, browse the web and use a headset to talk to her husband all at the same time.

She burned out her motherboard and processor, and it appears to have happend to my mom's PC.

Taking it to a repair shop tomorrow.

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Can't say moms too happy right now, not going to be any happier if a long distance bill to Iraq somehow shows up in the mail.... :blink:

Luckily the PC repair guy is good with his prices, only bad thing is making an appointment, always booked up and away on business.

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Yeah, my sister did that to two of my family's computers, dont remember exactly what she did but she really messed them up bigtime. After the second one she was banned indefinitely from the computer. She had to buy her own, needless to say she was much nicer to it.

im wondering if the 220/110 switch got touched. That happened with my brother, fried the mobo and cpu.

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