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Disk Drive not showing up!


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Can we correctly assume that your F: drive is your CD drive?

One of the most common reasons for it not to show up is if either the data or power cable to your optical drive inside your system has come loose.

However, before you open your case, check your BIOS when you boot up to see if it detects your optical drive and let us know.

I'm not sure if you are familiar with tinkering around inside computers - if you aren't, bring it to a reliable repair shop. :thumbsup:

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How dp I check the BIOS? :o

When you switch on your PC you should see for a very short time a screen with some details about your PC. If you look at the bottom of the screen usually it's written how to access to the bios screen. For example with my laptop I have to press F2.

Alternatively you can check into the homepage of the manufactures of your motherboard

Edited by giwex
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It says:

CD Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

and

DVD Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

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Replace your IDE cable.

If this is a new drive that you are trying to put in, make sure the jumper is correct.

Newer computers are using 'Cable Select' IDE cables now, so the jumper on the drive(s) must be set to CS.

If it is one that you have been using and are just now having issue with, replace the cable and see if that helps. If not, I'd say time to replace the drive.

Even if there is another drive attached to the cable, it can still be bad, so don't let that fool you!

If you are using XP, you can try a system restore to a date that you know it last worked, or one close to it before it quit working to make sure it isn't Winblows being the problem.

Edited by PhantmSniper
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So what we are looking at is the CD drive working ok buring bootup but as soon as it hits windows it won't work at all?

Might just need to reinstall the drivers for it mate...either that or reinstall windows.

Don't take my word for it though as I suck at troubleshooting computers.

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Does nobody want to help a pour soul?

Or am I just completely stuffed?

We did try to help you. You were asked to check your IDE cable and you said you checked your power cable. I'm sorry to say but I think sometimes the best friendly advice is that you should bring your system to your local computer repair shop. :thumbsup:

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Most optical drives have 2 cables coming out of it:

1) The molex power connector supplies the power

2) The IDE cable transfers data.

Some newer optical drives like Plextor's have Serial ATA connectors which have 150 MB/sec transfer rate instead of IDE's now pokey 33 MB/s.

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OK.

If it works on boot up, such as to boot Winblows from disk, but then doesn't work once the OS loads so you can use other disks, that sounds like a driver issue.

Since Winblows is having issue with your optical drive, you need to either:

1) Reload the drivers for it;

2) Do a System Restore to the last known working date.

If that fails, you can still try to re-install Windows(after a format), or replace the drive. But since it works on POST(Bootup), I doubt it's a hardware issue, but rather a Winblows issue.

Have you changed any hardware configurations lately, added or removed drives, or anything that may have changed a drive letter or tried to optimize your system with any third party utilities or programs? If so, what were they?

Edited by PhantmSniper
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Try a System Restore by going to Start>Programs>Accessories>System Tools>System Restore. I have seen some demos wreak havoc with an OS and drivers.

When you go into System Restore, you will see a bunch of bold faced dates on a calendar. Choose one of those as close as you can before installing that demo. In the right hand pane, it will tell you what was installed on a date you click on. So you will be able to see when you exactly installed that demo, and will be able to pick a date from there. Will save you formatting and reinstalling if it works.

This of course all assumes you are using XP.

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Do what i did mate, splash out and spend $35 on a new one. I picked up an LG 52x32x52 Burner drive for that yesterday. Compared to my old Acer burner, 20x10x40, which cost close to $70 back in the day, and died on sunday.

Installing it is a piece of cake too. All you do is whip out the old one, plug in the newun, and your off! Its all plug and play now.

Have a hunt around some computer shops, good luck.

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