any free ShopNav remover?

[Cpl Ledanek 247]

is there any free ShopNav remover/uninstaller???

Tried Spybot, Ad-Aware, CSShredder...anything else that can remove this hijack program?

[Dannik 43]

1. Open the registry editor(click Start> Run, and type 'regedit'), and find the key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run. In the list of values on the right pane, delete the 'srng' entry.

2. Open a DOS command prompt window (from Start->Programs->Accessories) and enter the following commands,

For the IE variant:

cd "%WinDir%\System"

regsvr32 /u "\Program Files\Srng\SearchHook.dll"

regsvr32 /u "\Program Files\Srng\IEHelper.dll"

Or for the SN variant:

cd "%WinDir%\System"

regsvr32 /u "\Program Files\Srng\SNHelper.dll"

3. Restart the machine and delete the 'Srng' folder inside the Program Files folder.

4. Open the registry editor(Start > Run > regedit) and delete the key HKEY_LOCAL_MACHINE\SOFTWARE\Srng.

5. Delete the 'words.lst' file in the Windows folder.

6. Reset your IE search settings to norma by clicking Internet Options->Programs->Reset Web Settings.

From this page.

[Cpl Ledanek 247]

Open the registry editor(click Start> Run, and type 'regedit'), and find the key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run. In the list of values on the right pane, delete the 'srng' entry.

not there

maybe csshredder did get it. but if I click on Search on IE toolbar, its still there.

let me dig around some more....

[Dannik 43]

Follow step #6. CWSshredder might have removed the malware, but not fixed the damage done.

[Cpl Ledanek 247]

Step 6 works.

but after I restarted the pc, and clicked on Search tool, its back. So Step 6 again,

and its fix. But not on a new window.

Oh well, glad its my work my pc and not my own...IT guy is too stubborn to try Mozilla...thanks Dannik

[Dannik 43]

Well, as another option, the link I provided under the instructions refers to another malware remover program, like Spybot or AdAware. It apparently can remove ShopNav automatically. Might be worth a look.

Oh, and any IT person has two decision paths: Their bosses say 'no way' or they say 'no way'. If yours is the former, can't fault them. If it's the latter, and there's no definitive reason to stick with MSIE (as in certain required applications rely on MSIE to function) they obviously got their training off a cereal packet. A bad cereal packet.

[Cpl Ledanek 247]

Well, as another option, the link I provided under the instructions refers to another malware remover program, like Spybot or AdAware. It apparently can remove ShopNav automatically. Might be worth a look.

Oh, and any IT person has two decision paths: Their bosses say 'no way' or they say 'no way'. If yours is the former, can't fault them. If it's the latter, and there's no definitive reason to stick with MSIE (as in certain required applications rely on MSIE to function) they obviously got their training off a cereal packet. A bad cereal packet.

cereal packet...HA! lol

I asked one IT if he would mine if I could disable the ActiveX so we'd have lesser "anomalies"

he looked at me if I was talking about a Medical procedure....LOL

(btw I work in a hospital, it would make more sense)