[Ghost Recon does not start]

Thanks. I contacted Ubisoft and got some directions. They did not work. Hopefully your tips will. What really bugs me is that the game worked perfectly on this computer a year ago, so this should in principle be fixable.

[Ghost Recon does not start]

Hi

I purchased Ghost Recon on Steam but it will not start: I get a message saying that "ghostrecon.exe has stopped working". I googled the error message and was lead to a "options.xml" file which I downloaded to no avail.

Please tell me what I shall do in order to fix the problem and play the game. I downloaded it a year ago on Steam and it worked just fine, but this time, after downloading, it doesn't work at all. I'm at loss here.

From the IkeCrash file:

ghostrecon caused an Access Violation in module ghostrecon.exe at 001b:00515e39.
Exception handler called in Main Thread.
Error occurred at 9/7/2013 00:48:06.
C:\Program Files\Steam\steamapps\common\Ghost Recon\ghostrecon.exe, run by JohannesK.
2 processor(s), type 586.
2048 MBytes physical memory.
Write to location 000001d0 caused an access violation.

Registers:
EAX=00000000 CS=001b EIP=00515e39 EFLGS=00010246
EBX=03b649b0 SS=0023 ESP=0012fc5c EBP=03010000
ECX=00000000 DS=0023 ESI=03d90a70 FS=003b
EDX=03010006 ES=0023 EDI=025476bc GS=0000
Bytes at CS:EIP:
c6 81 d0 01 00 00 01 8b 15 d8 cd 8d 00 c6 42 10

Stack trace:
00515E39: ghostrecon.exe! <no symbol>, <no file>, <no line>

Module list: names, addresses, sizes, time stamps and file times:
C:\Program Files\Steam\steamapps\common\Ghost Recon\ghostrecon.exe, loaded at 0x00400000 - 5074944 bytes - 73655965 - file date is 9/5/2013 15:15:08
C:\Program Files\Lenovo\Bluetooth Software\btmmhook.dll, loaded at 0x10000000 - 226592 bytes - 4a4c05fa - file date is 7/1/2009 20:03:26
C:\windows\AppPatch\AcGenral.DLL, loaded at 0x52000000 - 2175488 bytes - 4a5bd97a - file date is 7/14/2009 03:14:52
C:\windows\system32\d3d8.dll, loaded at 0x57280000 - 1036800 bytes - 4a5bd9a7 - file date is 7/14/2009 03:15:10
C:\Program Files\Steam\gameoverlayrenderer.dll, loaded at 0x573f0000 - 645032 bytes - 521e5dbc - file date is 8/28/2013 23:47:18
C:\windows\system32\DINPUT8.dll, loaded at 0x5fe40000 - 145408 bytes - 4a5bd9c1 - file date is 7/14/2009 03:15:12
C:\windows\system32\MSACM32.dll, loaded at 0x69a10000 - 72192 bytes - 4a5bda4e - file date is 7/14/2009 03:15:44
C:\windows\system32\DSOUND.dll, loaded at 0x6a470000 - 453632 bytes - 4a5bd9fd - file date is 7/14/2009 03:15:14
c:\PROGRA~1\mcafee\SITEAD~1\saHook.dll, loaded at 0x6fbb0000 - 17632 bytes - 519cd60b - file date is 5/22/2013 10:30:48
C:\windows\system32\sfc_os.DLL, loaded at 0x6fe50000 - 40960 bytes - 4a5bdb02 - file date is 7/14/2009 03:16:16
C:\windows\system32\sfc.dll, loaded at 0x70500000 - 2560 bytes - 4a5bdb01 - file date is 7/14/2009 03:10:24
C:\windows\system32\MPR.dll, loaded at 0x71210000 - 64000 bytes - 4a5bda36 - file date is 7/14/2009 03:15:42
C:\windows\system32\d3d8thk.dll, loaded at 0x713a0000 - 11264 bytes - 4a5bd9a8 - file date is 7/14/2009 03:15:10
C:\Program Files\Steam\steamapps\common\Ghost Recon\DBGHELP.dll, loaded at 0x72a00000 - 163088 bytes - 3af32067 - file date is 9/5/2013 15:17:24
C:\windows\system32\WSOCK32.dll, loaded at 0x73090000 - 15360 bytes - 4a5bdb63 - file date is 7/14/2009 03:16:22
C:\windows\system32\WINMM.dll, loaded at 0x733a0000 - 194048 bytes - 4a5bdb42 - file date is 7/14/2009 03:16:20
C:\windows\system32\samcli.dll, loaded at 0x736b0000 - 50688 bytes - 4a5bdadb - file date is 7/14/2009 03:16:14
C:\windows\system32\POWRPROF.dll, loaded at 0x738c0000 - 145408 bytes - 4a5bdb0c - file date is 7/14/2009 03:16:14
C:\windows\system32\dwmapi.dll, loaded at 0x73aa0000 - 67072 bytes - 4a5bda07 - file date is 7/14/2009 03:15:14
C:\windows\system32\UxTheme.dll, loaded at 0x73da0000 - 249856 bytes - 4a5bdb38 - file date is 7/14/2009 03:16:18
C:\windows\system32\VERSION.dll, loaded at 0x744c0000 - 21504 bytes - 4a5bdb2b - file date is 7/14/2009 03:16:18
C:\windows\system32\USERENV.dll, loaded at 0x74620000 - 79360 bytes - 4a5bdb31 - file date is 7/14/2009 03:16:18
C:\windows\system32\bcryptprimitives.dll, loaded at 0x74720000 - 249680 bytes - 4a5bd987 - file date is 7/14/2009 03:17:56
C:\windows\system32\rsaenh.dll, loaded at 0x747e0000 - 242936 bytes - 4a5bdae0 - file date is 7/14/2009 03:17:56
C:\windows\system32\CRYPTSP.dll, loaded at 0x74a40000 - 78848 bytes - 4a5bda3d - file date is 7/14/2009 03:15:08
C:\windows\system32\bcrypt.dll, loaded at 0x74b70000 - 80384 bytes - 4a5bd986 - file date is 7/14/2009 03:15:00
C:\windows\system32\SspiCli.dll, loaded at 0x74e90000 - 99840 bytes - 4ec49d02 - file date is 11/17/2011 07:39:26
C:\windows\system32\apphelp.dll, loaded at 0x74ef0000 - 292864 bytes - 4b1e3784 - file date is 12/8/2009 13:32:04
C:\windows\system32\CRYPTBASE.dll, loaded at 0x74f40000 - 36864 bytes - 4a5bbf41 - file date is 7/14/2009 03:15:08
C:\Program Files\Citrix\ICA Client\ShellHook.dll, loaded at 0x74f60000 - 257208 bytes - 4fbcdd6b - file date is 5/23/2012 09:52:04
c:\progra~1\citrix\icacli~1\rshook.dll, loaded at 0x75000000 - 257208 bytes - 4fbcdd68 - file date is 5/23/2012 09:52:02
C:\windows\system32\profapi.dll, loaded at 0x75040000 - 31744 bytes - 4a5bbf41 - file date is 7/14/2009 03:16:14
C:\windows\system32\MSASN1.dll, loaded at 0x750b0000 - 34816 bytes - 4a98d038 - file date is 8/29/2009 08:57:32
C:\windows\system32\KERNELBASE.dll, loaded at 0x750c0000 - 293376 bytes - 50e65f4f - file date is 1/4/2013 06:46:34
C:\windows\system32\CFGMGR32.dll, loaded at 0x75110000 - 145920 bytes - 4a5bd9a6 - file date is 7/14/2009 03:15:04
C:\windows\system32\WINTRUST.dll, loaded at 0x751d0000 - 172544 bytes - 5037b458 - file date is 8/24/2012 19:10:48
C:\windows\system32\CRYPT32.dll, loaded at 0x75200000 - 1157632 bytes - 4fc998d2 - file date is 6/2/2012 06:45:22
C:\windows\system32\DEVOBJ.dll, loaded at 0x75320000 - 64512 bytes - 4a5bd9c5 - file date is 7/14/2009 03:15:12
C:\windows\system32\SHLWAPI.dll, loaded at 0x75340000 - 350208 bytes - 4a5bdb05 - file date is 7/14/2009 03:16:16
C:\windows\system32\msvcrt.dll, loaded at 0x753a0000 - 690688 bytes - 4eeaf834 - file date is 12/16/2011 09:59:18
C:\windows\system32\NSI.dll, loaded at 0x75450000 - 8704 bytes - 4a5bdad9 - file date is 7/14/2009 03:16:12
C:\windows\system32\ole32.dll, loaded at 0x75460000 - 1413632 bytes - 4c297c56 - file date is 6/29/2010 07:02:04
C:\windows\system32\WS2_32.dll, loaded at 0x75640000 - 206336 bytes - 4a5bdb4a - file date is 7/14/2009 03:16:22
C:\windows\system32\ADVAPI32.dll, loaded at 0x75680000 - 640000 bytes - 4a5bd97e - file date is 7/14/2009 03:14:54
C:\windows\system32\USP10.dll, loaded at 0x75720000 - 627200 bytes - 4a5bdb32 - file date is 7/14/2009 03:16:18
C:\windows\system32\SETUPAPI.dll, loaded at 0x757c0000 - 1668608 bytes - 4a5bdafe - file date is 7/14/2009 03:16:16
C:\windows\system32\RPCRT4.dll, loaded at 0x75960000 - 652288 bytes - 4a5bdade - file date is 7/14/2009 03:16:14
C:\windows\system32\kernel32.dll, loaded at 0x75a10000 - 868352 bytes - 50e65f4e - file date is 1/4/2013 06:46:34
C:\windows\system32\WININET.dll, loaded at 0x75b80000 - 1129472 bytes - 50ec979d - file date is 2/20/2013 21:17:18
C:\windows\system32\OLEAUT32.dll, loaded at 0x75ca0000 - 571904 bytes - 4e5873c1 - file date is 8/27/2011 06:43:08
C:\windows\system32\iertutil.dll, loaded at 0x75d30000 - 1796096 bytes - 50ec961c - file date is 2/20/2013 21:17:18
C:\windows\system32\MSCTF.dll, loaded at 0x75ef0000 - 828928 bytes - 4a5bda69 - file date is 7/14/2009 03:15:44
C:\windows\system32\SHELL32.dll, loaded at 0x75fc0000 - 12868608 bytes - 4fd2d370 - file date is 6/9/2012 06:46:58
C:\windows\system32\urlmon.dll, loaded at 0x76c60000 - 1103872 bytes - 50ec97c5 - file date is 2/20/2013 21:17:18
C:\windows\system32\USER32.dll, loaded at 0x76de0000 - 811520 bytes - 4a5bdb2f - file date is 7/14/2009 03:16:18
C:\windows\SYSTEM32\ntdll.dll, loaded at 0x76eb0000 - 1288984 bytes - 4ec49caf - file date is 11/17/2011 07:41:40
C:\windows\system32\Normaliz.dll, loaded at 0x76ff0000 - 2048 bytes - 4a5bdad4 - file date is 7/14/2009 03:09:02
C:\windows\system32\PSAPI.DLL, loaded at 0x77000000 - 6144 bytes - 4a5bdace - file date is 7/14/2009 03:16:14
C:\windows\system32\LPK.dll, loaded at 0x77010000 - 26624 bytes - 4a5bda19 - file date is 7/14/2009 03:15:38
C:\windows\system32\GDI32.dll, loaded at 0x77020000 - 304640 bytes - 4a5bd9dd - file date is 7/14/2009 03:15:24
C:\windows\SYSTEM32\sechost.dll, loaded at 0x770a0000 - 92160 bytes - 4a5bdb04 - file date is 7/14/2009 03:16:14
C:\windows\system32\IMM32.DLL, loaded at 0x770c0000 - 118272 bytes - 4a5bda07 - file date is 7/14/2009 03:15:34

EDIT:

Here is some additional info listed in the "read before posting"-note:

I run a Lenovo laptop (ideapad U350) with Windows 7. Sound card/video card/DirectX version I do not know. (I seldom use the pc for gaming, but GR is such a cool game). As mentioned above I successfully ran GR a year ago, and that was on this very computer.

From the Ike file:

***** User's system configuration *****
CPU: GenuineIntel 1296 MHz Pentium III
RAM: 2048 MB
O/S: Microsoft Windows NT Family 6.1 build 7600
Ghost Recon (RELEASE) version = 1.4.0.0(0)
RSDirect3DRenderer::BuildDeviceList: No compatible adapters found
RSDirect3DRenderer: Could not build device list
RSDisplayMgr::CreateRenderer: Could not initialize renderer
RSUIMgr::Initialize() : Could not initialize mDisplayMgrIkeGameMgr::Initialize() : Could not initialize UI_MGR: -1