Hey all, need a bit of help if anyone would be so kind.
Got a call a few minutes ago from my mom because her PC isn't working and I have no clue whats wrong...
Here's what I know so far from the phone call,
-When PC is powered on, skips Windows start up screen, goes straight to desktop
-No icons, taskbar, start menu, nothing
-Only thing showing is the desktop picture, and a black/silver border around it
-Can move mouse arrow/cursor
-Ctrl+Alt+Del doesn't work
Fuzzy Specs
HP Pavilion
Intel 1.5Ghz
Win Xp Sp1
512MB
(more on demand later)
Was working fine this morning (checked my email while over there), guessing my sister might have downloaded a virus when she was using AIM to talk to her husband in Iraq...
Thanks in advance for any help or advice.
Heading on over right now to look at it (as if I know what I'm doing)