I looked up the contact for the Ubisoft US office, and sent this e-mail:
Hi Jamie,
I am a forty year old man who has been a loyal Ubisoft supporter for many years. I have several gaming systems, and I have purchased (and registered) many Ubisoft products each year. I especially have liked the first-person shooters that you have put out. I am very excited about the upcoming release of GRAW2 for the PC. However, I am appalled to learn on the ghostrecon.net site that your company has cut-off communication between the Developer of GRAW2 (GRIN) and the fans. One of the best things about GRAW 1 and 2 was to see how the people at GRIN listened and provided feedback to the fans of the game. Maybe Ubisoft just doesn’t care about PC users anymore, but I tell you that I will never purchase a 1st person shooter for my other gaming systems (I rely on the mouse and keyboard). Hopefully someone at your company can reverse this unbelievably dumb (and pr nightmare) decision, or I will start having second thoughts about purchasing any future Ubisoft program. Thanks for your consideration.