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** Before posting for help **

3 posts in this topic

Posted

OK seems we need to stress this again

*Firstly try searching the tech support forum by keyword(s) for your problem, chances are somebody else has already posted about it and there may already be a solution, but if not...

When posting for Tech support help, please include the following information:

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Your system details:

    Manufacturer, Make and model of the PC or Laptop

    What Operating system version and service pack #

    Manufacturer, Make and model of Processor (and clock speed)

    the amount of System Memory fitted

    Manufacturer, Make and model of Video Card, amount of video RAM and what driver version+Date

    Manufacturer, Make and model of Sound Card and what driver version

    What Version of DirectX (including the letter) and also run Dxdiag and post details of any errors

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Game details:

    What version of Game (latest patch number)

    Whether it was retail version on a CD/DVD or an Online Download version (and from where)

    Post the Game crashlog.txt

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Crash details:

    Describe prior to the crash, during the crash and after the crash (don't forget What mission and where on the map, what had you just done/clicked/selected and otherwise happened in game)

    Exact error message

    Details of Mods you are using (or recently "tried") and other changes you have made to the game

    Details of other applications running, Xfire,TeamSpeak, CD burning, Etc

    Has it worked ok before and has anything changed recently ?

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For Internet connection problems:

    Who is the Internet Service Provider and what details of Internet connection (Speed/Type Etc)

    What is make and model of Modem

    What is make and model of Router and what firmware version

    What is make and model of Network card and what driver version

    Details and what make and model of Firewall you use

    Details of other online Games you play (particularly any where you're the host and any that have had problems)

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Remember if you don't tell us the details, the first reply to your post is likely to be somebody asking for details and referencing this post.

Help us to Help you :thumbsup:

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Posted

and here are the System Requirements for GR:AW 2 PC:

Minimum:

    Processor: Intel or AMD, 2 GHz
    Operating System: Windows XP/Vista
    Memory: 1024 MB RAM
    Disk Space: 5 GB
    Graphics Card: 128 MB DX9.0c compatible card,
    GeForce 6200 or higher
    Radeon 9700 or higher
    Sound Card: DirectX 9.0c compatible
    DVD-ROM drive : x2 read speed
    DirectX Version: 9.0c
    Network: High-speed modem with 128 Kbits of data transfer upload rate for a client, 512Kbits of data transfer upload rate for a server on a full game.

Recommended Configuration:

    Processor: Intel or AMD 2.8 GHz
    Operating System: Windows XP/Vista
    Memory: 1024 MB RAM
    Disk Space: 5 GB
    Graphics Card: 256 MB DX9.0c compatible card,
    Sound Card: DirectX 9.0c compatible
    CD-ROM or DVD-ROM drive : x2 read speed
    DirectX Version: 9.0c
    Network: High-Speed Modem with 128 Kbits of data transfer upload rate for a client, 512Kbits of data transfer upload rate for a server on a full game.

Graphics Cards Supported:

    Radeon 9700
    Radeon 9800
    Radeon X700
    Radeon X800
    Radeon X850
    Radeon X1300
    Radeon X1600
    Radeon X1800
    Radeon X1900
    Radeon X1950

    GeForce 6200
    GeForce 6600
    GeForce 6800
    GeForce 7800
    GeForce 7900
    GeForce 7650
    GeForce 8800

Laptop models of these cards are not supported.These chipsets are the only ones that will run this game. Additional chipsets may be supported after release. For an up-to-date list of

supported chipsets, please visit the FAQ for this game on our website:http://support.ubi.com

and here are the ports used:

2.3. Playing on Gamespy

To play on game, open the Multiplayer page in the game main menu, and click the Internet tab. Click the Gamespy nickname field down below, and click the Create Account button. Type in the information for the account (nickname and password must have a minimal length of 3 characters) and click the OK button (you can click the Auto login button to automatically join Gamespy any time you enter the Internet page. European Union users will have to validate the 2 buttons in the next panel to proceed with their account creation.

The login is only accepted if you are the only owner of package CD-Key logged at this time.

Once you are logged in, you can update the list of servers available on the Internet and pick one of your choosing.

You may experience difficulty connecting to Gamespy if a firewall or anti-virus blocks the following ports:

Local Ports

    UDP 13139
    UDP 16250

Remote Ports

    UDP 16250
    TCP 80
    TCP 443
    TCP 6667
    UDP 13139
    UDP 27900
    UDP 27901
    TCP 28910
    TCP 29900
    TCP 29901
    UDP 29910
    TCP 29920

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Posted

Can your computer run Tom Clancy's Ghost Recon Advanced Warfighter 2?

If you are baffled by the "System requirement" above or are not sure if your PC/Laptop can run GR:AW 2 then run this test and post the results

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    srl_blue_nohead.jpg

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What it does

System Requirements Lab looks at your computer's hardware and system software to determine whether or not your current system can run a product. Each of your computer's components is evaluated to see how well it meets the minimum and recommended requirements for specific products. Recommendations are made on how to update or upgrade each component which does not meet the listed requirements. Sometimes it is a simple free software download and sometimes it is a link to a product such as the right video card.

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